Archive / Uncategorized

RSS feed for this section

Two Examples of Communication Making ALL the Difference

Over the last few weeks, I’ve had the few different experiences on the importance of communication. Both of these involve to situations with vendors used by my business, both of them included circumstances that were in and out of the vendors’ control, and both of them were handled differently, with differing results. (more…)

An open letter to ConnectWise

For the last year, my company has been wrestling with a PSA – Professional Services Automation – tool named ConnectWise. Despite a year of effort – on our part and theirs – the tool has not worked effectively for us. What follows is my “last straw” email to ConnectWise.   Hello, I think there was […]

I’m Alive

So far, I’ve managed to survive the flood unscathed, besides downed power, Internet and servers. The rest of Bethel hasn’t been so lucky. Photos will follow as my Internet situation improves.