Over the last few weeks, I’ve had the few different experiences on the importance of communication. Both of these involve to situations with vendors used by my business, both of them included circumstances that were in and out of the vendors’ control, and both of them were handled differently, with differing results. (more…)
For the last year, my company has been wrestling with a PSA – Professional Services Automation – tool named ConnectWise. Despite a year of effort – on our part and theirs – the tool has not worked effectively for us. What follows is my “last straw” email to ConnectWise. Hello, I think there was […]
On April 5, after six months of preparation, I took, and passed, the CISSP exam. Here are some of the lessons I learned along the way.
So far, I’ve managed to survive the flood unscathed, besides downed power, Internet and servers. The rest of Bethel hasn’t been so lucky. Photos will follow as my Internet situation improves.
Here are some highlights of the last two weekends’ mountain biking adventures in Brazil.