A client of mine, who really feels more like a colleague on most days, just sent this little gem which pretty much sums up the state of public education in this country today. Take a listen and tell me what you think.
Following in the foosteps of Comcast and their Twitter account, MyFairPoint is now following me on Twitter. Perhaps this customer service move will help them provide better response times and problem resolutions. Sadly, given my past experiences with Fair Point, most of which I’ve documented here, I’m not terribly optimistic.
However, I encourage anyone who is having problems with FairPoint, whatever the service, to contact them and see if you get a better response than the traditional channels.
This week, at a client’s request, I am reviewing their entire telecommunications spending. I decided to look at four different vendors to compare their offerings. The first one I looked at was AT&T, to see if they had a comparable long distance package. Continue reading