Archive / July, 2009

Adventures in Sales

It’s no secret (is it?) that sales guys and IT guys often don’t get along (see this link or maybe this one for classic examples). Today, I add my own recent experience in dealing with sales. (more…)

Fair Point Story Du Jour

I have a client with a T1 line in Rutland, Vermont. At the moment, the line is down (which should not surprise anyone, as this is the 5th time in as many months that we’ve had down T’s in the area). I called Fair Point to log a ticket, and spoke with “Trisha,” who said, […]